Terms

Юридически обязательная версия: английская.

These terms are between you and Zenari GmbH, the company that operates WoW Lab. By using WoW Lab you agree to them. If you don't, don't use it.

Using WoW Lab

WoW Lab is a combat simulator for World of Warcraft. An account is required. Every simulation runs on WoW Lab's servers.

We are not affiliated with or endorsed by Blizzard Entertainment. World of Warcraft, its game data, and related trademarks are property of Blizzard Entertainment, Inc.

Accounts

Sign-in goes through third-party OAuth (Discord or GitHub). You're responsible for keeping the linked account secure on the provider's side. One account per person, don't share, sell, or transfer accounts. WoW Lab isn't aimed at users under 13. We may suspend or block accounts for abuse, security issues, or legal reasons.

Payments

Paid plans and credit packs are processed by Paddle, the merchant of record. Paddle handles billing, invoices, and tax on our behalf.

Subscriptions renew automatically until you cancel. You can cancel anytime in your account using the Paddle customer portal linked in your subscription confirmation email, where you can also update your payment method. You can find your purchase through Paddle Buyer Support. Cancel before the next renewal and you will not be charged again.

Refund policy

All paid subscriptions and credit pack purchases are eligible for a full refund for 30 calendar days from the transaction date. Request a refund through Paddle Buyer Support; Paddle processes refunds as the merchant of record under its refund policy and buyer terms. EU consumers also have a statutory 14-day right of withdrawal, subject to the conditions and exceptions for digital content and services described in those terms. This policy does not limit your statutory rights.

Content you share

You keep ownership of rotations and other content you create. By publishing it (marking a rotation public, for example), you grant us a non-exclusive license to host, display, and distribute it within WoW Lab. Other users can fork a public rotation, which makes an independent copy on their account. The license ends when you delete the content or your account, but it doesn't cascade: existing forks, copies others have already saved, and provider backups stay where they are.

Acceptable use

• Don't attack, scrape, or overload the service.
• Don't bypass security or abuse authentication.
• Don't share, sell, or transfer your account.
• Don't upload illegal, harmful, or copyright-infringing content.
• Don't use WoW Lab to harass, dox, or threaten anyone.
• Don't use fraudulent payment details or misrepresent a transaction in a chargeback.

We enforce rate limits and decide what counts as abuse. Thresholds change with load and we don't publish them. We can throttle, suspend, or block any account that crosses them. We may immediately suspend or terminate an account involved in fraudulent payment activity or a fraudulent chargeback. A refund or chargeback ends access to the corresponding paid service.

Service availability

The service is provided as-is and as-available. We don't promise uptime, accuracy, fitness for any purpose, or error-free results. Sims are an approximation. Verify before betting your raid spot on them. Game data shifts with every patch and tuning pass, so an old sim can drift out of date once Blizzard touches the spec.

Proprietary software

WoW Lab's service and software, including the engine, site, and Discord bot, are proprietary. Using the service does not grant you rights to the software or its source code. We do not promise to make the source code available.

Liability

To the extent permitted by law, we're not liable for indirect, incidental, or consequential damages from using WoW Lab. If something does go wrong, total liability is limited to what you've paid us in the last 3 months (which for the free plan is zero).

Termination

You can delete your account any time in account settings. We can terminate access for the reasons listed in Accounts and Acceptable use. Public content you've shared (like a rotation) becomes inaccessible after deletion. Forks are independent: if someone forked your rotation before you deleted it, their fork keeps existing on their account. Provider backups may also persist for a while. See Privacy for the details. Sections that need to outlive the account (Proprietary software, Liability) survive termination.

Changes

We may update these terms. Material changes include price increases, removal of paid features, or meaningful changes to data handling, liability, or dispute terms. Material changes show in the update date above and take effect immediately for new signups. Paid subscribers with an active subscription when a material change is posted have 30 days to accept or reject the change without penalty. During that 30-day window, continued use does not by itself mean acceptance; after the window ends, continued use means you accept the updated version. If you reject a material change, you may cancel your subscription and keep access through the period you already paid for unless the law requires a different remedy.

Contact

Questions? Reach us through the contact page.